Privacy Policy for North Star Software
The following discloses the information gathering and dissemination practices for North Star Software. We reserve the right to modify the information contained herein at any time without prior notice. If we make changes to our privacy policy, we will update this page accordingly and provide the effective date of the changes. This policy effective from December 1, 2020.
Information Collected From Normal Browsing
Like many websites, we collect certain information when you access our site. This may include your IP address, URL request, browser type, web pages visited, and date and time of your request. We use this information to generate statistics and measure site activity to improve the site's usefulness and for other business purposes. For example, we track which pages are most popular among visitors. We currently handle this information on an aggregated basis and do not use it to identify individual users.
We often use analytics services, such as Google Analytics, to assist us, and we may use additional or different service providers in the future. To opt out of Google Analytics tracking, you can adjust your browser settings or use Google’s opt-out tool.
Information You Provide
If you decide to use certain features of the site, such as contact forms, North Star Software may ask you to provide additional information in order to enable us to respond to your inquiries. For example, we may request your name, email address, phone number, company information, or other details. This information is used to respond to you or for other activities related to North Star Software's mission or services. Providing this information is optional, but certain features of the site may not be usable without it. We will manage and store this information as an ordinary business record.
Disclosure of Information
Available log records, account information, and all data stored on servers hosting this website may be accessed by our system administrators and may be shared with other North Star Software personnel for business purposes.
North Star Software does not share personal information, such as your name or email address, with third parties. However, some data collected during your site visit, like anonymized usage statistics and technical information, may be processed by third-party services such as Google Analytics to help us understand site activity and improve user experience. Additionally, we may share data when required by law, such as through a subpoena or other legal process.
Cookies
Cookies are small files placed on your computer by our site to enhance your browsing experience. Our site may use session cookies, which help improve navigation during your visit and are deleted automatically when you close your browser. We may also use persistent cookies to remember your preferences for future visits. These cookies do not track personal information and are not used for advertising purposes.
Security
North Star Software employs reasonable administrative and technical security measures to help protect against loss, misuse, and alteration of the information under our control. However, as with any Internet website, it is not possible to guarantee absolute security.
Other Websites
This website may contain links to other independently run websites. North Star Software is not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any external websites you visit.
Data Retention
We retain user data, including contact form submissions and log records, for up to 24 months or as long as necessary to fulfill the purposes outlined in this policy or as required by law.
International Data Transfers
Information collected through this site may be processed outside of Canada, including by services like Google Analytics. We ensure that such transfers comply with applicable data protection laws.
Contact Information
If you have questions about this privacy policy or our privacy practices, please contact us at: North Star Software, 100 King St. West, Suite 5700, Toronto, Ontario, Canada, M5X 1C7